CloudTrucks Fuel Card Rewards Program Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your participation in the CloudTrucks Fuel Card Rewards Program ("Rewards Program") offered by CloudTrucks ("CT," "we," "us," or "our"). By using the CT Fuel Card and participating in the Rewards Program, you ("Contractor," "you," or "your") agree to be bound by these Terms.

2. Eligibility

The Rewards Program is available to all Contractors who possess a CT Fuel Card. Participation is automatic and you are opted in by default upon receiving your CT Fuel Card. Use of the CT Fuel Card constitutes acceptance of these Terms.

3. Earning Rewards

3.1 Eligible Purchases

• Partner Purchases: Rewards can be earned only through purchases made with our designated partners. These partners change over time as CloudTrucks seeks the best partnerships for our fleet. The CT Discounts page shows the most up-to-date partnership information for rewards.
  • Designated partners include, but are not limited to fuel retailers and commercial parking service providers
• Payment Methods: Appropriate payment methods must be used, as specified in the CT mobile app's discounts page. This information can also be found in the CT Discounts page.
  • Some merchants/ partners require swiping your CT Fuel Card in order to qualify for the discount
  • Other discounts are available only through in-app purchases or reservations.

3.2 Types of Rewards

• Point-of-Sale Discounts: These are discounts that are applied at the time of purchase.
• Cash-Back Rewards: A percentage-based reward credited back to your CT Fuel Card balance. The percentage contractors earn vary by partner and are subject to change over time.
  • Love's: 2% cash back on diesel purchases‍
• Rebates: Typically offered as cents back per gallon of diesel fuel purchased, credited to your CT Fuel Card balance.

3.3 Reward Variability

• The amount and type of rewards depend on the specific offerings from our partners.
  • Cash back rewards are applicable across all fuel purchases with qualified partners.
  • Point-of-Sale and Rebate Discounts: May fluctuate hourly based on the discretion of our partners and CloudTrucks.
  • Rewards are earned at the time of purchase.
  • Changes to any discount programs will be communicated via email. The CT Discounts page will also be updated.‍

‍4. Reward Application

4.1 Point-of-Sale Discounts

• These discounts are applied during the transaction.
• The price you pay will be equal to or lower than the retail ("street") price.
• No statement credits (“cash back rewards” or “rebates”) will be issued for point-of-sale discounts.

4.2 Cash-Back and Rebates

• Applied as a statement credit upon transaction settlement, typically within three business days.
• Reflected as positive charges on your billing statements and Fuel Card activity page.
• Rebates/ cash-back charges increase your available balance, similar to payments.

5. Reward Adjustments

5.1 Returns and Disputes

• In the event of a return or dispute, associated cash-back/rebate rewards will be revoked.
• Reversals will appear on your billing statement and App activity page for the statement period in which the return or dispute occurred.

5.2 Forfeiture of Rewards

• Rewards are non-transferable and cannot be exchanged for cash or cash equivalents.
• Since cash-back ,and  rebates, and credits are earned by CT Fuel purchases and applied as credits to the unpaid credit balance created by use of the CT Fuel card, there should not be instances where there is a positive balance created on your CT Fuel account.

6. Program Modifications

• CloudTrucks reserves the right to alter or terminate the Rewards Program at its sole discretion.
• Changes may include modifications to partnerships, reward structures, or eligibility criteria.
• All changes will be communicated to you via email and via updates to the Terms of Service

7. Limitation of Liability

• CloudTrucks is not liable for any loss or damage arising from your participation in the Rewards Program.
• We make no warranties regarding the availability or continuity of the Rewards Program.
• We make no warranties regarding the quality or effectiveness of any product or service offered through our discount program.

By using the CloudTrucks Fuel Card and participating in the Rewards Program, you acknowledge that you have read, understood, and agree to these Terms of Service.

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